Store Manager

Reports To: District Manager

Supervises: Store Management and Sales Associates

Status: Full-Time

Responsibilities:

Leadership

• Motivate the team by communicating the Alumni Hall vision

• Communicate clear expectations and hold all employees accountable for achieving goals

• Be passionate about our employees, customers, and our brands

• Give clear division of responsibilities to management staff

• Hold productive and informative monthly staff meetings to address all areas of the business

People Development

• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience

• Consistently assess performance and provide feedback to associates through performance reviews

• Recognize performance issues and develop action plans in a timely manner

• Coach team members in their job responsibilities to increase confidence and productivity

• Ensure that all team members adhere to all employment policies

• Create a fun and exciting atmosphere for customers to shop in and employees to work in

Visual Merchandising

• Supervise and direct all merchandise processing

• Achieve excellence in the execution of all visual merchandising directives

• Maintain high standards of cleanliness of the store

Performance

• Strive to achieve daily, monthly, and annual sales goals

• Achieve store shrink goals

Maintain operational standards to secure the store’s assets

• Achieve UPT, ADS, and E-Mail Capture goals

• Ensure proper scheduling practices and achieve payroll budget goals

Communication

• Communicate with the store staff as well as the corporate office

• Communicate merchandise needs to the buying staff

• Communicate with the marketing department and execute all marketing directives

• Stay current with competition by visiting frequently and sharing the information with the District Manager

• Ensure that all required E-Commerce and Social Media content is communicated in a timely manner

• Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently

Qualifications:

• Minimum high school degree or equivalent. Bachelor’s Degree preferred

• Minimum 1 year retail management experience

• Ability to work in a fast-paced environment

• Ability to work well within a team

• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends

• Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.