Join Our Fast-Paced, Innovative Medical Team!

Medical Front Office Coordinator – Innovative Specialty Clinic

...Dedicated to helping our community live active, pain-free lives from the ground up. We are a fast-growing, highly organized podiatry practice that values efficiency, compassionate patient care, and absolute accuracy. We don't just treat feet; we restore our patients' mobility and quality of life. We are looking for an exceptional, high-performing individual to lead our front office operations and serve as the face of our Broomfield clinic.

What You Will Own (Your "Vital Few" Outcomes):

You will not just be answering phones; you will own the entire front office experience. Your success will be measured by three primary outcomes:

Flawless Patient Experience & Flow: Welcoming patients warmth, ensuring minimum wait times, and creating a zero-friction check-in/check-out process.
Proactive Revenue Collection: Confidently and professionally collecting 100% of patient responsibilities (copays, deductibles, co-insurance) for that day's charges, alongside resolving any past-due balances at the time of service.
Athenahealth Mastery: Navigating our practice management software with absolute accuracy—ensuring pristine data entry, zero-mistake scheduling, and swift real-time insurance verification.

Who You Are (Requirements):

The Master of Athenahealth: You have direct, hands-on experience navigating the Athenahealth platform. You understand how to check eligibility, track patient statements, and log notes cleanly.
A Confident Communicator: You are comfortable discussing money with patients. You understand and can explain patient responsibility clearly, read patient accounts correctly, ask for payments professionally, and firmly resolve outstanding balances without breaking your warm demeanor.
The Ultimate Multi-Tasker: You have high emotional intelligence, active listening skills, and the unique ability to handle a busy multi-line phone system while warmly greeting the patient standing right in front of you.
Detail-Oriented & Compliant: You have a working knowledge of medical terminology (bonus if podiatry-specific) and maintain a strict, zero-compromise approach to HIPAA guidelines.

What We Offer:

A structured, organized work environment with clear training systems.
Opportunities for professional growth as our practice expands.
Competitive compensation

We only hire A-players who pay attention to the details. To apply, email your resume to [Insert Email Address] with the exact subject line: "I am your next Detail-Oriented Front Office Expert".

In the body of the email, include a brief paragraph answering this question: What is your secret to successfully and comfortably asking patients for past-due balances?

Note: Applications that do not use the correct subject line or omit the required paragraph will be filtered out automatically by our system.

Job Type: Part-Time 24-30 hours/week

Pay Range: $18-$22 per hour

Location: Candidate will work at our Broomfield office location. Occasional travel to our Fort Collins location is possible (travel time is paid). Reliable transportation is required.

What We’re Looking For:

Prior medical scheduling experience (required)
Experience with insurance benefit verification and patient financial accounts (required)
Comfort using Windows 10, EMRs (AthenaOne preferred), Office 365/Microsoft Suite, and VOIP phone systems

If you thrive in a high-energy environment, enjoy helping patients, and love staying organized while juggling multiple tasks, we’d love to hear from you!

Benefits

Competitive Compensation
Holiday Pay
Paid Time Off
Sick Pay
Travel Time Reimbursement
Retirement Plan Options
Training and Career Development

Expected position posting timeline - up to 2 weeks. Expected Hiring timeline: 2 weeks.

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Medical Front Office Coordinator Broomfield CO